Operations Lead


Bellroy is on the search for an Operations Lead to oversee our warehousing, logistics and transactions functions. The Operations Lead will be responsible for managing a small team who oversees our 3PL warehouses across five countries; managing relationships with our freight forwarders; continuously improving operations processes and ensuring our newly upgraded ERP system, NetSuite, is reporting transactions accurately.

With more than 30% growth year-on-year, we are focused on upgrading our processes and systems to have us ready for faster growth. The work of the Operations Lead will be vital to that.

At Bellroy, we work with a growth mindset. We’re always experimenting, iterating and shifting in search of better ways to achieve our goals. If you get excited by the idea of working in a fast-paced environment in a considered way, fostering a culture of continuous improvement and working with our world-class team of staff and partners across the globe, then you should probably read on.


You are an analytical thinker, with a real thirst for knowledge. But while the analysis swirls inside your logical brain, you’re able to put it aside to connect to the humans around you. You are decisive yet collaborative. Confident yet humble. You are solution focused, and have an uncanny ability to see the problem before it’s actually a problem. You can solve things on the fly and update processes as improvements reveal themselves to you. But you also know you don’t need to have all the answers yourself, if you think the team could do it better together.

You have exceptional organisational skills, there are no two ways about it. Rarely outdone in the planning stakes, you like to be one step ahead, all of the time. And your razor-sharp eye for detail helps you see what’s wrong, or missing, before almost anybody else. But it’s not all just details and process. You know how to communicate effectively to reach the desired outcomes, and eliminate confusion.

If you can bring your problem-solving, analytical mind and big-picture thinking, we’ll give you a world-class team to bounce off, the tools you need to do your thing and the support to help you develop.


  • A technical degree and at least three years of relevant experience
  • Strong people management skills – you know how to set priorities and motivate your team towards achieving common goals
  • Excellent communication skills, and an understanding of just how important they are for solving problems
  • Advanced data analysis/management and spreadsheet skills
  • Bonus points for experience with NetSuite


  • Kicked off a project with our Operations Manager to assess the cost-reduction opportunities in our supply chain
  • Collaborated with our Logistics Coordinator, to create a process for the compliant processing of the orders of a new key customer
  • Conducted a retrospective with our 3PL partners to understand why an important customer order was delivered late and put corrective processes in place to avoid it happening again
  • Worked with our legal counsel to update our New Zealand customs clearance process in line with a regulatory change due to come into effect in the coming weeks
  • Calculated and set our Christmas delivery promise to our customers
  • Established a new Amazon seller account in UAE
  • Noticed that a performance metric on Amazon has been declining and initiated an investigation to put corrective measures in place before it became a problem


This role is full-time and based in our Fitzroy office.

Fecha de inicio: We're ready when you are!

Operations Lead


Crear soluciones útiles para transportar objetos.
Usar la empresa como una fuerza positiva.
Ayudar a que el mundo y nuestro equipo prosperen.

Nuestras oficinas

'Bellroy' es una fusión de nuestras dos casa: Bells Beach y Fitzroy. Bells Beach es el toque relajado y natural que le brinda equilibrio al estilo creativo y urbano de Fitzroy. La ciudad y el mar, la inspiración y la aventura. Juntos logran el equilibrio ideal.

Bells Beach

Nuestra sede en la playa está ubicada detrás de un acantilado que preside una de las costas australianas favoritas de los amantes del surf. Aquí se encuentra el laboratorio de creación en el que experimentan los diseñadores de producto, y nuestro departamento de ventas consume incalculables cantidades de espresso y de banda ancha en Skype. La vida aquí es más tranquila que la de nuestros vecinos urbanos de Fitzroy, y apreciamos el ambiente de concentración que fomenta. Si quieres salir a picar algo, hay una cafetería justo al lado, y nuestro surf break de las 11 am nos ayuda a despejar la mente con la brisa marina.


Nuestra oficina en Fitzroy se encuentra sumergida en medio del hervidero creativo de Melbourne. Aquí es en donde nuestro equipo creativo, de marketing, informático y de operaciones desarrollan las campañas y se aseguran de que cada Bellroy le llegue correctamente a su destinatario. Nada más poner un pie fuera de la oficina te topas con calles llenas de vida (y el mejor ramen fuera de Tokio). También hay una piscina olímpica cerca para los que quieren darse un chapuzón a la hora de comer.

A distancia

Fuera de nuestras dos oficinas principales, tenemos a un equipo que trabaja a distancia, desde Australia occidental, Asia, Europa y EE. UU. El carácter global forma parte de la esencia de Bellroy, nos mantiene conectados, y nos permite entender la vida desde diferentes puntos de vista. Si dispones de acceso estable a internet, y de la disposición para formar parte de un equipo al que no verás cara a cara a diario, quizás te gustaría formar parte de nuestro equipo internacional en continuo crecimiento.

Our team image

Nuestro equipo

La autenticidad de Bellroy recae en la diversidad de su equipo. Somos una amalgama de pensadores y realizadores, provenientes de 25 países diferentes (y en aumento). Cada quien tiene su fuerte y al sumarlos, alcanzamos nuestros objetivos principales: crear soluciones útiles para transportar objetos, usar la empresa como una fuerza positiva y ayudar a que el mundo y nuestro equipo prosperen.

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